PC Data Specialist - 2025447

World Relief

Towson, United States

November 02, 2025

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PC Data Specialist - 2025447

Towson, MD
Home Office – Human Services /
Regular, Full-time /
Remote
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
 
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
 
 
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.


This position is reliant upon funding and may be subject to modification or termination based on resource availability.


POSITION SUMMARY:
World Relief seeks an individual with a desire to help field staff track their clients’ progress through best practices in data collection. This position will assist field office staff in utilizing the Dynamics case management interface as well as supporting program reporting for the grantor. This position will provide technical assistance and data monitoring and support to the network.      A successful candidate will be collaborative, detail-oriented, and deeply motivated by service. They will combine technical expertise in data with strong communication and organizational skills to ensure accurate program reporting. 

ROLE & RESPONSIBILITIES:

    • Data Specialist Responsibilities   
    • Supports the Home Office PC Team, PC Initial Resettlement Team, and the Dynamics Database team to ensure the PC database is built to capture program data points while maintaining user friendliness.   
    • Contributes to case file form creation and revision for PC programs.   
    • Contributes to Dynamics training materials, including manuals and instruction guides.   
    • Interacts with field office staff regularly to support PC Dynamics use, including 1:1 training and communicating via emails and Microsoft Teams posts and messaging.   
    • Supports PC Program Officer, Data and Reporting in cleaning and downloading data from Dynamics, and uploading to RADS to satisfy monthly, semi-annual, and reporting requirements   
    • Supports offices to ensure accurate data within Dynamics on a regular basis   
    • Assists in semiannual narrative report writing   Contributes to other team projects as needed.   
    • Participates in additional Communities of Practice and cross-departmental meetings within the refugee resettlement community to both contribute and stay abreast of other holistic supports through World Relief.   
    • Organizes and logs field guidance resources created by home office.   
    • Supports other general knowledge management for service line.   
    • Participation in up to 10% travel. 

JOB REQUIREMENTS:

    • Mature and personal Christian faith
    • Committed to the mission, vision, and values of World Relief
    • Desire to serve and empower the Church to impact vulnerable communities
    • Able to affirm and/or acknowledge World Reliefs , , and
    • At least 1-year experience in refugee resettlement work; familiar with refugee resettlement ideas and terminology   Experience working in a grant-compliance context.   
    • Database knowledge and skills in Microsoft Interfaces (such as Teams, Excel, Word)   
    • Travel 1-2 times a year to field offices to conduct PC monitoring. Can make adjustments to be remote if necessary.   

PREFERRED QUALIFICATIONS:

    • Experience working for World Relief and familiarity with its systems   
    • Experience with the Preferred Communities (PC) program or Initial Resettlement at the field level 
    • Experience in Refugee Resettlement working in data systems
$55,000 - $55,000 a year
World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
 
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
 
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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