Business Systems Engineer - CRM Specialist
Groome Industrial Service Group
United States
November 03, 2025
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Groome Industrial Service Group is a growing company headquartered in Denville, NJ, providing specialty maintenance services nationwide for several industries including natural gas-fired power generation, shipping, manufacturing, pharmaceutical and aerospace. This position will be reporting into our Council Bluffs Iowa office.
Reporting to the Director of IT, the ideal candidate will be a hands-on specialist to lead the design and build of our Dynamics 365 Sales environment from the ground up, shaping a brand-new implementation that includes entity structures, forms and views, business process flows (BPFs), and an intuitive, efficient UI/UX for the core sales platform.
Why work for Groome Industrial Service Group?
- Health and Safety is our #1 priority 24/7/365!
- Competitive wages - the salary range for this position is $80,000 - $100,000 per year.
- Paid time off, comprehensive health benefits coverage after 60 days of full-time employment.
- 401(k) after the eligibility period with company matching component.
- Opportunities for growth and development in your career.
- Positive and safe work environments.
Key Responsibilities:
- Develop, configure, and customize Dynamics 365 Sales entities, forms, views, and dashboards.
- Design and implement Business Process Flows (BPFs) to support streamlined sales processes.
- Enhance UI/UX using out-of-the-box tools and low-code components.
- Implement business rules and conditional logic for form behavior.
- Collaborate with Business Analysts to translate requirements into technical solutions.
- Document configurations and provide knowledge transfer to internal teams.
- Stay current with Dynamics 365 and Power Platform updates and best practices.
- Contributing to and leading ad hoc projects, as necessary and assigned by your manager.
Requirements:
- University degree in Computer Science, Information Technology, Information Systems, or relevant field or equivalent experience and certifications
- 2+ years experience with Microsoft Power Platform, including Power Automate, Dynamics 365 model-driven apps (forms and views), and Dataverse
- Experience with building, maintaining, and supporting workflows that support sales processes
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a fast-paced environment.
- Some travel maybe required to gather an understanding of existing business processes or facilitate project implementations
- Preference given to Dynamics 365 certification holders
For additional information about our company, visit us at
Groome Industrial Service Group is an Equal Opportunity Employer. E.O.E./M/F/Disability/Veteran