Director of Quality Assurance and Quality Systems Management
Once Upon A Farm
United States
December 05, 2025
Apply NowDirector of Quality Assurance and Quality Systems Management
Remote
Operations /
Full-Time /
Remote
Who You Are:
You are someone who is experienced and strategically minded in the development and management of food safety and quality programs in the food industry. You have a passion for protecting the consumer and the brand. You believe that the best way to avoid problems is to start applying the quality principles at concept and then keep doing it all the way through to consumption, taking any learnings along the way to also apply to future projects. You are a leader with deep technical knowledge of food safety standards, regulatory documentation requirements, and industry best practices, as well as a proven track record of building effective quality systems in the food industry.
The Task At Hand:
The Director of Quality Assurance and Quality Management Systems reports to the Senior Director of Quality and Compliance, and will have a key role in supporting all functions, including Product Development, Operations, Marketing, and Sales. At Once Upon a Farm, we believe that every family deserves access to safe, nutritious, and quality food. This role is responsible for being the guardian of that promise by leading our vision and strategy for quality assurance, food safety, and regulatory compliance across our company, building systems that protect consumers, strengthen trust, and empower our teams to deliver excellence. It is responsible for developing, implementing, and managing comprehensive programs that ensure product safety, regulatory compliance, and continuous quality improvement for all products. This role is not just about compliance; it’s about ensuring that every bite of food we make reflects the care, integrity, and mission that drives us.
In This Role, You Will:
• Develop and execute the company’s quality assurance and food safety strategy, ensuring alignment with business goals and regulatory requirements
• Lead, mentor, and develop the QA/QMS team
• Serve as the subject matter expert on all food safety, quality, and compliance matters
• Ensure compliance with FDA, USDA, FSMA, HACCP, GFSI, Kosher, Organic, and other applicable regulatory and certification standards
• Oversee the acceptability of Food Safety and Compliance programs, including HACCP plans, allergen controls, and sanitation programs at suppliers and manufacturing sites
• Partner with regulatory agencies and certification bodies during audits
• Design, implement, and maintain a robust QMS documentation system, ensuring consistent adherence to standards
• Monitor and analyze quality performance metrics, driving continuous improvement initiatives
• Manage documentation, change control, corrective and preventive actions (CAPA), and training programs
• Approval of all manufacturing plants and raw material suppliers
• Lead investigations into quality or safety incidents, ensuring timely root cause analysis and corrective actions
• Implement best-in-class practices for raw material quality, in-process controls, finished product testing, and traceability
• Champion a consumer-first mindset, ensuring products meet the highest safety, quality, and integrity standards
• Quality Reporting, investigation, and monitoring corrective actions to quality measures at plants and consumer complaints
• Work closely with Operations, Supply Chain, R&D, and Procurement teams to integrate quality and safety into all processes
• Provide guidance on new product development from a food safety and regulatory compliance perspective
• Collaborate with suppliers and co-manufacturers to strengthen quality and food safety throughout the supply chain
In This Role, You’ll Bring With You:
• Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field (Master’s degree preferred)
• 12+ years of progressive leadership experience in food safety, quality assurance, or regulatory compliance within the food industry
• Experiences in both production plant and corporate quality program development and implementation
• Deep knowledge of food safety regulations and standards (FSMA, HACCP/HARPC, GFSI, GMP)
• Proven success in building and managing QMS in multi-site food manufacturing environments
• Strong leadership skills with the ability to influence and engage employees at all levels
• Demonstrated ability to thrive in ambiguity, deeply understand business needs, develop a cohesive strategy, and make decisions requiring a high level of judgment
• Excellent communication, problem-solving, and analytical skills
• Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms
• Up to 25% travel required: Although this role is a remote work-from-home position, we “Farmers” do meet as a company and/or department at least once a year. You should also anticipate possible travel to farms in the supply chain and occasional conferences
• A genuine passion for improving childhood nutrition for a healthier and happier planet
• Desire to contribute to a dynamic, high-growth, purpose-driven work environment
• Must reside in the United States to be considered for this position
• Please note that visa sponsorship is not available for this position
Compensation:
• Full-Time, Salaried, Exempt
• The anticipated salary range for this position is $175,000.00 - $200,000.00. The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location. Certain positions are eligible for additional forms of compensation, such as bonuses, stipends, equity, and role-specific perks.
Additional:
• Remote-first work environment
• Annual Bonus
• 401(k) program + 4% company match after three months
• New Hire Remote Life Stipend + annual Nourish and Nurture Allowance
• Monthly Cell and Internet Stipend
• Quarterly Farm-to-Fridge home deliveries and Employee Discounts
• New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon A Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey
• Unlimited Paid Time Off
• Paid Volunteer Time
• Paid Time Off to fulfill civic responsibilities, including jury duty and voting in local, state, and national elections
• Medical Insurance for the employee, covered at 100% on select plans, with additional plan options at a reduced cost to the employee
• Vision and Dental Insurance, covered at 100% for the employee and dependents
• Life insurance
• Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans
• Employee assistance program (EAP)
• All other benefits, leaves, and insurance as required by law, based on your specific residence
• And so much more!
Who We Are
Our Purpose: Drive systemic improvement in childhood nutrition for a healthier, happier, and more equitable world.
Our Business: At Once Upon a Farm, farm-fresh taste grows here. We're on a greater mission in providing organic, crave-worthy snacks and meals for children of all ages. Our recipes are crafted with only the best organic ingredients – whole fruits and veggies, cold-pressed (our pouches), or freshly frozen (our meals) to perfection– to support your growing kids at every stage. Each of our organic, non-GMO, non-dairy recipes contains no added sugar and are free from artificial flavors, colors, and preservatives – just simple, real, nutritious snacks your entire family will love.
We support and champion farmers who supply the highest-quality organic ingredients for our foods. We help parents keep their promise to provide the best nourishment for their children’s bodies and souls. We treat our consumers, customers, suppliers, investors, and all our valued employees with the same high level of dignity and respect that we expect from others. We will always fight for and support efforts to drive positive social change and food justice for the benefit of parents, kids, and families. Lastly, we foster an entrepreneurial and collaborative culture that values humility, honesty, passion, positive social impact, and fun.
Our Team: We’re all fully remote, which makes us a highly collaborative, dynamic, and supportive bunch. We share a singular mission to make the world a better place through the highest quality, most delicious, nourishing, and nutritious products made accessible to every home, from our farms to your fridge. And while we’re invested in our product, we’re equally invested in one another's success.
Once Upon a Farm is a purpose-driven brand made up of an inclusive group of individuals with diverse backgrounds, passions, and beliefs. We hire self-motivated, independent thinkers and those who are genuinely passionate about improving childhood nutrition for a healthier and happier planet. Bring your whole self to your work at Once Upon a Farm, a proud equal-opportunity employer. In your application, please feel free to note which pronouns you use.
In an effort to help us remove unconscious bias from our resume review process, we ask that you please remove all identifying information from your resume (like profile photos) before you upload it. Once Upon a Farm is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices.
Once Upon a Farm, PBC, provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, cast, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This job description is a summary of duties; it is by no means an all-inclusive list but is merely a broad guide of expected duties.
You must reside in the United States to be considered for this position.