The Solutions Consultant – focused on DAO (digital account opening) & LOS (loan origination solution), is responsible for maintaining deep product knowledge of Lumin’s DAO and LOS solutions, partnering closely with sales and product teams to deliver impactful demonstrations, roadmap insights, industry knowledge, and subject matter expertise. This role is critical to helping prospects, clients, and internal stakeholders understand the value of our Digital Account Opening and Loan Origination solutions. The Solutions Consultant will leverage polished presentation abilities, collaborative pre-sales experience, industry research, and digital banking expertise to articulate and differentiate the value of Lumin Digital’s DAO and LOS products, driving adoption across clients and the market.

Maintain deep product knowledge of DAO and LOS through product meetings, collaboration with product owners, and industry engagement.

Review roadmap items and align sales teams with future capabilities, ensuring consistent and accurate messaging across internal and external communications.

Serve as the Subject Matter Expert (SME), reviewing documentation, providing guidance, and ensuring accuracy across teams.

Deliver compelling product demonstrations ranging from high-level overviews to technical deep dives for diverse audiences, including executives.

Partner with sales and product teams to shape deal strategy, scope opportunities, and support the development of Statements of Work (SOWs).

Collaborate with SME’s across Lumin to craft accurate responses to client questions and Requests for Proposals (RFPs).

Maintain and refine DAO and LOS content within the RFP database to reflect current and future product capabilities.

Support sales, marketing, technical, and channel objectives to drive adoption and success of DAO and LOS solutions.

Build an in-depth understanding of Lumin’s broader product offerings and capabilities to enhance solution positioning.

Perform other duties as assigned.

Bachelor’s degree in a related field preferred.

10 years of experience in digital banking, fintech, or financial services technology, with deep expertise in digital account opening (DAO), loan origination systems (LOS), or closely related banking platforms required.

Demonstrated hands-on mastery of DAO and/or LOS functionality, integrations, configuration, and client use cases gained through roles such as product management, implementation leadership, system administration, solution architecture, or advanced sales engineering.

Experience designing and delivering compelling, technically accurate product demonstrations that resonate with both executive and technical stakeholders.

Extensive experience partnering with product and sales teams to shape solution strategy, define scope, and communicate complex product capabilities in business terms.

Deep understanding of digital banking trends, credit union and banking operations, and the competitive landscape for Digital Account Opening (DAO) and Loan Origination System (LOS) solutions.

Ability to translate complex product capabilities into clear business value for clients; familiarity with API-driven integrations, system workflows, and SaaS solution delivery.

Exceptional written, verbal, and visual communication skills  with proven ability to deliver persuasive demonstrations and executive-level presentations that inspire confidence and drive decision-making.

Strong ability to uncover client needs, link business challenges to product solutions, and recommend approaches that maximize client outcomes.

Skilled at working cross-functionally with sales, product, marketing, and delivery teams to align strategies and ensure consistent messaging; ability to influence stakeholders at all levels.

Demonstrated ability to establish credibility with C-Suite executives, IT leaders, and operations teams, while maintaining strong relationships that support adoption and long-term partnerships.

Ability to quickly learn new product features, industry trends, and competitor positioning, applying this knowledge to maintain subject matter expertise.

Proficiency with CRM systems (e.g., Salesforce), RFP response platforms, digital collaboration tools (e.g., Zoom, Slack), and presentation platforms (e.g., PowerPoint, Google Slides).

Strong analytical and problem-solving skills with the ability to align product capabilities to complex client challenges and strategic business objectives.

50-60%

$160,000 - $175,000 a year

Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users.

At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things.

Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

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