InstaDeep, founded in 2014, is a pioneering AI company at the forefront of innovation. With strategic offices in major cities worldwide, including London, Paris, Berlin, Tunis, Kigali, Cape Town, Boston, and San Francisco, InstaDeep collaborates with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial Times. Our recent acquisition by BioNTech has further solidified our commitment to leading the industry.

Join us to be a part of the AI revolution!

Are you a Jira Administrator enthusiast who wants to drive his/her career forwards within a high-growth AI startup environment?

If so then keep reading…

As a Jira Administrator, You will

• Configure and customize workflows, schemes, custom fields, screens, and automation rules to align with business and Agile processes.
• Support Agile teams and Project Managers with board configuration, sprint setup, and reporting for Scrum and Kanban.
• Collaborate with DevOps and IT to integrate Jira with tools such as GitHub, Slack, and other tools.
• Collaborate with the QA Lead to customise Jira to align with compliance requirements.
• Provide training, documentation, and end-user support to enhance tool adoption.
• Partner with business stakeholders to analyze needs and translate them into Jira solutions.

Jira Administrator must accomplish the following:

• Ensure Jira tools are available, optimized, and aligned with company objectives.
• Drive automation and efficiency by reducing manual processes.
• Maintain data integrity and compliance with internal and external regulations.
• Deliver timely reporting and dashboards for leadership and operational teams.

Who you are:

• Proven Experience: 5+ years of dedicated experience as a Jira Administrator, with a strong track record of managing complex Jira instances (Cloud and/or Data Center).
• Technical Expertise: Deep knowledge of Confluence and Jira Service Management, with mastery of advanced workflow configuration, automation rules, and permission management.
• Integration Skills: A solid understanding of REST APIs and scripting concepts for building custom integrations.
• Agile Fluency: Proficiency in Agile methodologies (Scrum, Kanban) and a deep understanding of how to best support them within Jira.
• Compliance & ITSM: Experience working within certified environments (e.g., ISO 9001, ISO/IEC 27001) and familiarity with ITSM tools and principles.
• Exceptional Communicator: Outstanding problem-solving skills paired with excellent communication and stakeholder management abilities.

Desired:

• ITIL Foundation Certification.
• ISO 9001 and/or ISO/IEC 27001 certification, or experience working in certified environments.

65,000 DT - 85,000 DT a year

We empower individuals to celebrate their uniqueness here at InstaDeep. Our team comes from all walks of life, and we’re proud to continue encouraging and supporting applicants from underrepresented groups across the globe. Our commitment to creating an authentic environment comes from our ability to learn and grow from our diversity, and how better to experience this than by joining our team? We operate on a hybrid work model with guidance to work at the office 3 days per week to encourage close collaboration and innovation. We are continuing to review the situation with the well-being of InstaDeepers at the forefront of our minds.

Right to work: Please note that you will require the legal right to work without visa sponsorship in the location you are applying for. We do not sponsor work visas.