Our client is an innovative AI technology company building cutting-edge products that shape the future. As they expand rapidly across Hong Kong and US operations, they're seeking a People Operations Professional to support this growth. This hands-on builder role is for an ambitious systems thinker who strives for excellence and thrives on creating operational excellence from the ground up.

What You Will Do

• Build out clear guides and resources — step-by-step procedures, quick reference materials, and ready-to-use formats that help everyone navigate processes
• Run and refine regular HR activities including performance check-ins, team feedback collection, advancement processes, and benefits administration
• Oversee the full employee journey, from welcoming new hires through to departures, role changes, and staying on top of regulatory requirements
• Help employees and managers with their questions while creating tools that let people find answers on their own, and drive projects that simplify workflows and get us ready for growth
• Keep our HR platforms running well (like Lattice and Notion), making sure information stays current, easy to find, and properly synced
• Work alongside teams in Legal, Finance, Recruiting and HR to keep everything moving — new hires, compensation, contract changes, and expansion into new markets

What You Will Need

• Bachelor degree with 6+ years working in people management or HRs functions, with a fast-growing startup experience is highly preferred
• Track record of building and refining operational workflows that can scale and adapt as the organization grows
• Experience independently running employee lifecycle programs
• Ability to create clear guides and materials that make complicated processes easy to understand and navigate
• Helpful, solution-focused mindset when supporting employees and responding to their questions
• Confident managing multiple projects simultaneously and refining programs with minimal oversight
• Experience with tools like Slack, Lattice, and Notion is a plus
• Fluent in both Cantonese and English